If you are dissatisfied with your delivery for any reason, please contact us at hello@kokada.com as soon as possible. We may provide you a full or partial credit or refund of the purchase price for that item. We may require the return or photographic documentation of any item with which you are dissatisfied before we provide you a credit or refund. If you are dissatisfied with any non-food product you purchased, you may return the product within thirty (30) days of the date you received the product by contacting hello@kokada.com and following the shipping instructions we supply. All returned products must be unused and in their original packaging. After we receive your returned product, we will issue you a refund for the price you paid for the product (less any applicable shipping and handling charges). If you do not comply with the terms of this section, you will be ineligible to receive a refund.